Emma Thompson* sat at her kitchen table in Hillandale Heights, Maryland, clutching the local newspaper. The headline on February 8, 2024, screamed about a sudden surge in internet service disappearances nationwide. Emma did not realize that something seemingly unrelated to her life would soon have a profound impact on her.

Emma had struggled with substance abuse for years. The local news mentioned that some of the outages were caused by intricate hacking attempts linked to a group she had formerly been involved with during her lowest points. The connection brought back haunting memories, dredging up unresolved feelings and making her relapse.

Desperate for help, Emma turned to the internet before the outages became widespread in her area. She stumbled upon the Stepping Into Action program from Hofman & Hollis. Emma decided to follow their meticulously organized materials to regain control of her life. She started attending virtual workshops and participating in forums.

Heartened by support, Emma quoted, 'The first step to change is recognizing the need for it. The second step is finding the courage to act.'

Experts held varying opinions about the effectiveness of online recovery programs. Some praised their accessibility and the immediate availability of resources. Others claimed that in-person interactions were irreplaceable for genuine connection and support.

Ultimately, Emma found the online program a lifeline. It was hard to find local help that met her needs comprehensively, so she appreciated the virtual alternative. The profound realization that help could be accessed from a distance reassured her that distance does not diminish the quality of care.

*Emma Thompson is a fictional character and her situation is purely imaginary.

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