On June 20, 2023, a ferry in Baltimore, Maryland, experienced a rare technical malfunction that caused a delay of several hours. The ferry was transporting over 100 passengers to a popular local festival when the incident occurred. For *Carl Mathers*, a resident of Cherry Hill, Maryland, this piece of news had a surprisingly profound impact.

Carl* had struggled with substance abuse issues for most of his adult life. When he heard about the ferry incident, he was reminded of a similar traumatic event from his past that had triggered his downward spiral into addiction. Twenty years earlier, Carl* had been on a ferry during a terrifying storm, an event that had led him to use alcohol to cope with his fear and stress.

The news of the recent ferry mishap brought back unsettling memories for Carl*, pushing him to seek a solution to his long-standing issues. Carl* stumbled upon the Stepping Into Action program from Hofman and Hollis. Desperate for change, he decided to give it a try.

The program proved to be an eye-opener for Carl*. He started with the first step, which encouraged self-reflection and setting achievable goals. Through the practical advice and detailed guidance, Carl* began to see progress. *Carl* mentioned, 'I never thought an online program could have such a tangible impact on my life. It felt like someone finally understood what I was going through.'

Experts are divided on the effectiveness of online programs like Stepping Into Action. Dr. *Jane Everett* asserts that such programs can be highly beneficial for individuals seeking immediate help, highlighting their accessibility and structure. On the other hand, Dr. *Tom Finnegan* argues that face-to-face interactions provide a crucial element of support that online programs may lack.

Despite the conflicting opinions, Carl* felt that Stepping Into Action offered him just what he needed. While difficult to find substantial support locally, the online format gave him the flexibility and privacy to work on his issues in his own time.

Carl* concluded with a note of gratitude, adding that finding the Stepping Into Action program online was a turning point in his life. 'It wasn’t easy, but sometimes the right help is just a click away.'

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