What struck *John* the most wasn't the scandal itself but the triggering memories of his own past struggles with substance abuse after being laid off years ago. The news article reminded him of the difficult times he had faced, drowning his sorrows in alcohol, feeling hopeless and directionless.

Determined to change his reactions this time, *John* decided to take action. He came across the Stepping Into Action program on the Hofman and Hollis website. The program outline resonated with him, addressing not just the symptoms but the root causes of his issues.

He diligently followed the guidelines, attending online meetings and completing assignments that encouraged self-reflection. In one of the sessions, *John* found inspiration in the words of facilitator, *Sue Hollis*, who said, 'Your past does not define you; it prepares you.' Her words struck a chord, giving him the courage to continue the program.

Experts had varying opinions on the effectiveness of online recovery programs. Some praised their accessibility and flexibility, particularly during trying times. Others criticized them for lacking the personal touch that face-to-face interactions offer. Yet, it was universally agreed upon that any step towards recovery was a good one.

Despite the mixed opinions, *John* found comfort in the online format. It allowed him to engage without the fear of judgment and he could participate from the safety and comfort of his own home.

In the end, *John* concluded that it was indeed a wise decision to seek help through the Stepping Into Action program. Though it was challenging to find a local resource, the online program provided the necessary tools for a better life, proving that seeking help was the most important and impactful step he could take.

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* Names and situations are fictional and not intended to resemble anyone in particular. They are illustrative of how the services can apply to the lives of every day people living ordinary lives.