Mary Beth had struggled for years with guilt, grief, and unanswered questions about how her kind, smart son could have fallen victim to extremist propaganda. When she came across the Hofman Hollis website and its Stepping Into Action program, she decided to give it a try. The online courses and supportive community helped her process her traumatic loss in a healthy way.

'I'll never stop missing Josh,' Mary Beth said sadly. 'But the Stepping Into Action program showed me how to manage my pain without letting it consume me. I've learned to focus on celebrating the wonderful person he was before being misled down a dark path.'

Some mental health experts praised online programs like Stepping Into Action for increasing access to grief counseling and de-radicalization support. However, others cautioned that unmoderated online forums could potentially expose vulnerable people to more extremist ideologies if not carefully monitored.

Ultimately, Mary Beth felt the positives of the Hofman Hollis program far outweighed any risks for her situation. While nothing could erase her profound sadness over losing her child, she was deeply grateful to finally find understanding, closure and a supportive community after years of struggling alone.

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* Names and situations are fictional and not intended to resemble anyone in particular. They are illustrative of how the services can apply to the lives of every day people living ordinary lives.