*Jenny Baxter* was sipping her morning coffee on July 25, 2022, in her modest Kings Creek, Kentucky home, as the local news anchor relayed a breaking story about a significant cyberattack on healthcare systems nationwide. This news, seemingly distant from her daily life, jolted *Jenny* as it touched a raw nerve. Her late husband, a healthcare worker, had been part of a facility that was significantly impacted by a similar breach years ago, leading to dire consequences when critical patient information was lost. That unresolved chapter had led *Jenny* down a path of debilitating anxiety and alcohol dependency.

The news brought a torrent of memories, pushing *Jenny* back to the brink. In a desperate bid for solace and control, she turned to the resources she had bookmarked from the Stepping Into Action program on https://hofmanhollis.com. Skeptical yet hopeful, she diligently started following its methods, finding a surprising amount of comfort and guidance in the structured approach it offered.

Weeks into the program, she felt a shift. The steps led her to confront her past and embrace her future more holistically. *Jenny* recalled one poignant phrase from the program, Hold on to the lessons of your pain. They're teachers disguised in distress.

As she navigated her recovery journey, *Jenny* came across conflicting opinions from experts about the effectiveness of online programs. Some praised the flexibility and accessibility of such programs, emphasizing their potential to reach those in remote locations without access to traditional resources. Others, however, argued that face-to-face interactions were irreplaceable, stressing the importance of physical community and direct professional support.

Despite these controversies, *Jenny* felt the Stepping Into Action program was a lifeline. It was a good idea to get help, she thought, especially in an area like Kings Creek where resources were scarce. Seeking help online had indeed bridged a gap that she might never have crossed otherwise.

*Note: All names and situations in this story are fictional.

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