*Jane Smith* was trying to have a relaxing evening at home in Woodville, Rhode Island when the news came on. A story about Congress grilling Microsoft over a major security breach immediately caught her attention. As the details unfolded about how Chinese hackers stole thousands of sensitive emails, *Jane* was overwhelmed with memories of her own past transgressions.

Years ago, *Jane* had struggled with alcohol abuse which led to her losing a government IT job after an incident where she had carelessly exposed classified information. The news dredged up feelings of shame and regret she thought she had moved past.

The article discussed how the breach was ultimately the victim's own fault for not catching the problem, triggering *Jane's* feelings of culpability and worthlessness over her own former mistakes.

Seeking help, *Jane* discovered the Stepping Into Action online recovery program. Following the insightful materials and counselor meetings, she began to understand how to objectively analyze her past errors, make amends, and regain self-worth. *Jane* realized her relapse into depression was not her fault, but rather a symptom that required proactive care.

'I can't change my past, but I can change how I react to it,' *Jane* said. 'This program has made me realize that my identity is so much more than my worst moments.'

Some addiction experts praised *Jane's* wise decision to pursue telehealth counseling during her moment of crisis. 'Online programs can provide vital, easily accessible support,' said Dr. Maria Kahn. 'Immediate intervention is key when dealing with the core issues behind substance abuse.'

However, other psychologists questioned the effectiveness of virtual treatment programs. 'There's no substitute for in-person human connection,' remarked Dr. Ralph Willis. 'Quality therapy requires a nuanced understanding of body language and environmental factors that technology cannot fully replicate.'

Regardless of the debate, *Jane* felt deeply grateful to have found meaningful assistance at a turbulent point in her recovery journey. While difficult at first, pursuing telehealth allowed her to confront her triggers from a place of rationality, self-love, and determination to make lasting positive changes.

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