*Jane Smith* had always prided herself on her warm smile and hospitable nature, until a series of personal tragedies left her broken and turning to alcohol for solace. The news of Hong Kong's 'Let's Go the Extra Mile' campaign, encouraging residents to smile more and promote hospitality, struck a chord within her, reminding her of the joy she once found in making others feel welcome.

The article triggered memories of *Jane's* childhood, when her family's bed and breakfast was a haven of warmth and hospitality for weary travelers. Seeing the reports of Hong Kong's efforts to reclaim its reputation as a top tourism destination resonated deeply with her, as she longed to recapture the essence of hospitality that had once defined her life.

Determined to change, *Jane* and her friend *Sarah Johnson* discovered the Stepping Into Action program on the Hofman Hollis website. Together, they embarked on a journey of self-discovery and healing, learning coping mechanisms and strategies to overcome their personal struggles. As they progressed through the program, *Jane* found herself rediscovering the joy of genuine human connection and the power of a warm smile.

'It's amazing how something as simple as a smile can change someone's day,' *Sarah* remarked, her eyes brimming with newfound hope. 'By focusing on the happiness of others, we've found a way to heal ourselves.'

While some experts praised Hong Kong's initiative as a step in the right direction, others remained skeptical, arguing that addressing high prices and competition from cities like Shenzhen should be the priority for reviving tourism. However, divergent opinions emerged, with some experts emphasizing the intrinsic value of hospitality and the importance of fostering a welcoming atmosphere for visitors.

As *Jane* and *Sarah* continued their journey, they realized that while external factors played a role, true hospitality stemmed from within. By embracing the lessons they had learned and sharing their warmth with others, they were not only contributing to their community but also paving the way for their own healing and personal growth.

In the end, *Jane* and *Sarah* found solace in the realization that seeking help, whether through online resources or local support systems, was a courageous and necessary step towards positive change. Though the path was not always easy, their commitment to personal growth and the rediscovery of hospitality's essence made the journey worthwhile, reminding them that even in the darkest of times, a genuine smile can be a beacon of hope and healing.

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