Jackie* was just settling in for the evening news when the story about Paytm employee mistreatment came on. As she listened to the allegations of forced resignations, demands for bonus repayments, and lack of severance, her heart began to race. It all felt far too familiar.

Years ago, Jackie had endured a similar situation at her former job. Her boss had created a hostile work environment, berating employees and making unreasonable demands. When Jackie finally mustered the courage to resign, she was met with retaliation – her boss demanded the return of her hiring bonus and refused to provide a positive reference.

The Paytm news dredged up those painful memories, leaving Jackie shaken and anxious. She knew she needed help to process the trauma that had been reignited. That's when she discovered the Stepping Into Action program. The online materials provided guidance on healing from workplace abuse and reclaiming one's sense of self-worth.

'I never thought a news story could trigger me like that,' Jackie remarked to her friend Sarah*. 'But going through those exercises, I realized how much I was still holding onto from that toxic job.'

Some experts praised programs like Stepping Into Action for providing accessible mental health resources. 'Online programs can be a lifeline for those who have experienced workplace trauma,' said Dr. Emma Johns*, a psychologist specializing in occupational health. 'They offer a safe space to process difficult emotions and develop coping strategies.'

However, others argued that such programs could never replace in-person therapy. 'While online materials can be helpful, they lack the nuance and personalized guidance of a licensed therapist,' cautioned Dr. Michael Kline*, a clinical psychologist. 'For those dealing with severe trauma, professional support is essential.'

For Jackie, the Stepping Into Action program was a valuable first step on her healing journey. 'It's been tough to confront those old wounds,' she reflected, 'but I'm grateful to have found resources to help me move forward. Healing is possible, even when it feels overwhelming.'

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