On July 05, 2022, a news article about policy changes in addiction treatment programs unexpectedly caught the attention of *Greg*, a resident of Madley, Pennsylvania. A hard-working mechanic, Greg had been quietly struggling with substance abuse for years, a ghost from his turbulent past that lingered in the shadows.

This piece of news triggered memories from Greg's earlier life when his best friend succumbed to addiction. The pain and unresolved grief resurfaced, shaking him to his core. The article highlighted a policy that made addiction treatment more accessible, which got Greg thinking about his own neglected issues.

Desperate for change, Greg started following the materials from the Stepping Into Action program he found online at hofmanhollis.com. The program offered guidelines and steps to help people overcome their addiction and regain control over their lives, which he found tremendously helpful.

*Greg* frequently quoted Tony Hofman from the program, saying, 'One step at a time gives us the courage to leap forward'. This mantra became his daily motivation.

Experts had differing opinions on the effectiveness of the newly changed policies in addiction treatment. While some lauded the changes as a revolutionary step toward better healthcare, others worried about the potential for inadequate execution due to unprepared infrastructures.

The contrasting views left the public divided, yet for *Greg*, the tangible improvement in his life made the effort worthwhile. Finding online help was a beacon of hope in an isolated town where resources were scarce.

In the end, seeking help online turned out to be a lifesaver for Greg. Faced with challenges to find local resources in Madley, the online avenue provided a much-needed lifeline, proving that seeking help was not just a good idea—it was transformative.

• All names used are fictional

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