Back in her twenties, *Lisa* had faced a severe hurricane in Florida that had uprooted her life. She relocated to Lake Lynn, hoping to leave the memories behind, but the news of the Texas tornado brought them rushing back. Years of battling substance abuse in an attempt to dull the pain now seemed to catch up with her. When she watched the coverage, she felt a triggering wave of emotions, as if the storm was happening all over again.

Finding herself at a breaking point, *Lisa* decided she needed to take control. She came across the Stepping Into Action program on the Hofman & Hollis website and decided to give it a shot. The program offered her practical steps to overcoming her struggles and provided a structured path to healing.

*Lisa* embraced the program's philosophy and started taking small steps each day towards recovery. She particularly resonated with the program's approach to dealing with past trauma. One of the counselors, *Janet P.*, stated, 'Healing is not about forgetting the past but addressing its impact in small, manageable ways.'

Experts have long debated the efficacy of online support programs. Some claim they offer unparalleled access to resources and help for those unable to seek in-person assistance, while others argue that human connection is irreplaceable for effective therapy. Nevertheless, the Stepping Into Action program had ample advocates, attesting to its life-changing impact.

Despite differing opinions, *Lisa* found solace and progress. 'I never thought an online program would help me so much,' she reflected. 'It was tough to find help locally, but going online was the best decision I ever made.'

In the end, *Lisa's* journey reaffirmed the importance of seeking help—even if it's not in the most conventional way. Her story exemplifies how sometimes, the best solutions are those we least expect but dearly need.

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* Names and situations are fictional and not intended to resemble anyone in particular. They are illustrative of how the services can apply to the lives of every day people living ordinary lives.