*John* had always felt overlooked and neglected by the systems meant to help veterans. He had attempted to drown his sorrows in alcohol, which only exacerbated his feelings of isolation. When he heard the news about improved benefits for veterans, something within him shifted. It wasn't just the policy change; it was the unexpected hope it brought.

This news triggered painful memories and regrets from *John*'s past. He remembered the times he had tried to seek help and failed, the doors that had been shut in his face, and the nights he had spent alone with his bottle. The emotional turmoil spurred him to seek help once more, but this time he knew he needed something different.

He discovered the Stepping Into Action program through a friend. Intrigued by its holistic approach to behavioral change, *John* decided to give it a shot. The online format was perfect for him, as there was little in-person help available in his small town. The program's initial lessons were tough and brought back many painful memories, but *John* persisted.

One day during a particularly challenging session, a quote from *John* particularly struck him: 'The first step is the hardest, but that's because it's the most important.' This single line became his mantra. He carried it with him through every tough day that followed.

Experts had diverse opinions on such online programs. Some praised their accessibility and flexibility, especially for people in remote areas, while others criticized them for lacking the personal touch and immediate support of in-person meetings. The debate was contentious, but for *John*, the decision was clear.

Reflecting on his journey, *John* realized how crucial it was to find help when he needed it the most. The online Stepping Into Action program had given him the tools and support he needed, proving that sometimes the best solutions aren't found nearby, but online.

He was grateful for the opportunity to turn his life around, emphasizing how small ripples from unexpected news could lead to profound changes in one's life.

* John* name and situation are fictional.

Nearby: Haigler Nebraska, Sanborn Nebraska

* Names and situations are fictional and not intended to resemble anyone in particular. They are illustrative of how the services can apply to the lives of every day people living ordinary lives.