On January 20, 2024, a headline news article covered the unexpected announcement that a significant pharmaceutical company was recalling a large batch of prescription medications due to contamination.

*Susan Johnson*, a resident of Fox Lake Hills, Illinois, was caught off guard by this revelation. Years ago, *Susan* struggled with substance abuse, a battle she fought hard to win. She had been prescribed medication from the same company during her recovery. The news triggered memories, leading her to question the effectiveness and safety of the substances she used in her darkest times.

The controversy brought back unresolved fears, and *Susan* felt a wave of anxiety. Remembering the Stepping Into Action program she found at HofmanHollis, she revisited the techniques she learned there. Starting again, she took small steps to regain a sense of control and peace. One of the motivational quotes from the program rang true: 'It is never too late to build a better life for yourself.'

Experts had varied opinions. Some believed the recall would ensure better safety in the future, while others thought it exposed deeper issues within the industry. The conflicting viewpoints didn't discourage *Susan*. On the contrary, she felt validated knowing that complexities existed on both sides of the debate.

Ultimately, seeking help online proved to be *Susan*'s saving grace. She was able to access resources at her own pace from the comfort of her home. Reflecting on her journey, *Susan* realized that finding help, despite the difficulty, was the most empowering decision she had ever made.

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