On August 21, 2022, a news article announced the rollout of a new substance abuse policy. The news caught the attention of *Jessie O'Neal*, a resident of the small town of Colson, Kentucky, in an unexpected way. Feeling a personal connection due to their struggles with alcohol, Jessie was immediately triggered by the story as it brought memories of their father who had battled substance abuse for years.

Jessie recalled the impact of their father's addiction on their childhood. This connection to the past intensified Jessie's feelings of helplessness about their own struggles with alcohol. Determined to seek change, Jessie came across the Stepping Into Action program on the Hofman Hollis website. The accessible online format of the program made it easy for Jessie to start working on their issues.

Jessie began following the Stepping Into Action program diligently. One of the quotes from the program resonated deeply: 'Change is not about perfect timing; it's about taking the first step, now.' With each module, Jessie felt more empowered and hopeful about the future.

Experts have mixed opinions on the effectiveness of online substance abuse programs. Some, like Dr. Allen, argue that they provide essential support for individuals in remote areas. However, Dr. Klein contends that in-person therapy is more effective. Despite the differing views, Jessie found solace and progress through the online program.

As Jessie continued their journey, they realized how fortunate it was to have found help online. Without the article that initially triggered them, Jessie might never have discovered the Stepping Into Action program. It was a challenging path, but ultimately it was the right move.

*Jessie O'Neal* is a fictional character created for illustrative purposes.

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