On November 01, 2023, a major data outage disrupted several states, causing unexpected challenges for hundreds of people. For *Jerry Thompson* in Centerfield Kentucky, the outage was particularly difficult. *Jerry* relied on his internet connection for work, and the sudden disruption put his job at risk, amplifying his anxiety.

This incident triggered *Jerry* because it stirred memories of a difficult time in his past when he lost his job due to an alcohol addiction. The sense of helplessness brought back painful memories and stress. His situation started to spiral until he came across the Stepping Into Action program by Hofman & Hollis.

Determined to take control of his life, *Jerry* began following materials from the program. It offered him a structured pathway to navigate his anxiety and rediscover a sense of purpose. During one of the sessions, he remembered the words of *Gregory Hofman*, one of the program founders, who said, It's never too late to step into a new chapter of your life. These words resonated with *Jerry* and kept him going.

Experts are divided over such programs effectiveness. Some, like Dr. *Susan Renner*, believe these programs provide essential support for individuals dealing with substance abuse by offering accessible resources. However, others, such as Dr. *Mark Greene*, argue that face-to-face interaction is irreplaceable and online programs can only go so far.

Despite the debate, *Jerry* found Stepping Into Action to be his lifeline. The convenience of accessing help online made a significant difference, especially considering there were no nearby support centers. Reflecting on his journey, *Jerry* realized how invaluable it was to find help when it seemed like nothing was available nearby. Getting help isn't always easy, but finding the right resources can make all the difference in the world.

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