Susan had been through her own struggle with alcohol, making her particularly sensitive to such news. The story triggered memories of her past, when a similar event impacted her family. Feeling a desperate need for change, Susan decided to take action.

One day, while scrolling through her phone, she came across the Stepping Into Action program on the Hofman Hollis website. Intrigued and motivated, Susan began to follow the guidelines, finding solace and determination in the structured steps.

According to Susan, the turning point came when she read, 'Change is a process, not a destination.'

Experts note that online programs like Stepping Into Action offer a great deal of flexibility and accessibility. Some argue they lack the personal touch of in-person therapy, but others counter that they reach those who might not otherwise seek help.

In the end, Susan found the help she so desperately needed. It wasn’t easy finding local resources, but going online was a lifesaver. Susan’s journey to sobriety began unexpectedly but became one of the best decisions of her life.

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* Names and situations are fictional and not intended to resemble anyone in particular. They are illustrative of how the services can apply to the lives of every day people living ordinary lives.