*Jessica*, a 34-year-old graphic designer, had been quietly battling substance abuse following the traumatic loss of a close friend several years ago. The news highlighted the availability of online mental health programs, a change meant to address statewide mental health crises. For *Jessica*, it brought a glimmer of hope, something she had long thought was out of reach.

The news triggered deep memories for *Jessica*, as she was reminded of her friend's struggle with addiction and the lack of accessible support during that difficult period. Struggling to cope with her emotions, she decided to take action by joining the Stepping Into Action program she found on Hofman Hollis.

Once immersed in the program, *Jessica* found solace in the structured approach it provided. She started following the modules diligently, appreciating the ability to access help from the comfort of her home. She specifically resonated with the focus on creating small, actionable steps towards recovery.

*Jessica* reflected on her journey. 'It's amazing how something unexpected can lead you to take steps you'd been too afraid to make,' she said. she said. 'I realized how important it is to seek help and take one step at a time.'

Experts are divided on the effectiveness of remote mental health programs. Some argue that accessibility and privacy are major advantages, while others worry about the lack of personal connection and the potential for patients to not fully engage with the process.

Despite these differing opinions, *Jessica* knew she had made the right choice. 'I felt lost for such a long time,' she said. 'The online support gave me the structure and guidance I needed, especially when nothing was available nearby.'

Her journey is a testament to the power of finding the right tools and support, even if they come from unexpected sources. *Jessica* learned that embracing help, no matter how unconventional, can make all the difference in overcoming personal challenges.

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* Names and situations are fictional and not intended to resemble anyone in particular. They are illustrative of how the services can apply to the lives of every day people living ordinary lives.