On August 7th, 2022, news broke out about a New York City firefighter who had tragically lost his life during a fire rescue. This heart-wrenching story reached Benevola, Maryland, and deeply affected one of its residents, *John*.

*John*, a 45-year-old store clerk, had his life turned upside down by this news. Years ago, *John* had lost his younger brother, *Michael*, in a similar tragic incident. The painful memories of his brother overwhelmed him, leading to bouts of anxiety and relapse into old habits of alcohol abuse.

The shock from the news resurfaced *John*'s buried grief, making him realize he needed to address his long-ignored issues urgently. Seeking help, *John* found solace in the Stepping Into Action program, an online resource that offers support for individuals coping with trauma and addiction. He diligently followed the program's material, finding comfort and guidance in its structure.

Following one of the sessions, *John* said, 'I never thought a news story could trigger my past so intensely; it was a wake-up call, and the program has been a life-saver.'

Though experts have varying opinions on the effectiveness of online programs, some argue that virtual platforms lack the personal touch of in-person therapy, while others highlight their accessibility and convenience. In *John*'s case, the Stepping Into Action program proved invaluable due to the lack of specialized local resources in Benevola.

Ultimately, accessing this online help was a good idea for *John*, who found a pathway to healing that was not available nearby. It's a reminder that sometimes, reaching out online can offer profound support and much-needed assistance, especially when local options are limited.

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